Privacy Policy

1. Who We Are

Avatar Alkemist Ltd. is a holistic performance coaching and fitness business registered in Barbados. This policy explains how we collect, use, and protect your personal data when you interact with our website (avataralkemist.com) or engage our services.

2. What Data We Collect

We may collect the following:

• Name, email address, and phone number submitted via contact or onboarding forms
• Health and fitness information provided voluntarily during the coaching intake process
• Payment details (processed securely; we do not store full card or banking credentials)
• Usage data collected automatically via cookies or analytics tools (e.g. pages visited, device type)

3. How We Use Your Data

Your data is used to:

• Deliver and personalise coaching services
• Communicate about bookings, programmes, and updates
• Process payments and maintain financial records
• Improve the website and user experience

4. Legal Basis for Processing

We process your data on the basis of contractual necessity (to deliver services you have engaged), legitimate interest (to improve our offerings), and consent (for any marketing communications).

5. Data Sharing

We do not sell or share your personal data with third parties except where necessary to deliver services (e.g. payment processors, scheduling platforms) or where required by law. Any third-party tools used are bound by their own privacy policies.

6. Data Retention

We retain your data for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law in Barbados. You may request deletion of your data at any time.

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent for marketing at any time
• Lodge a complaint with the relevant data protection authority in Barbados

8. Cookies

This website may use cookies to enhance your browsing experience and gather anonymised analytics. You can control cookie settings via your browser. A cookie consent banner will be implemented where required.

9. Security

We take reasonable technical and organisational measures to protect your data from unauthorised access, loss, or disclosure.

10. Changes to This Policy

We may update this policy from time to time. The latest version will always be published on this page with a revised date.

11. Contact

To exercise any of your rights or raise a privacy concern, contact us through the website or via your assigned coach at Avatar Alkemist Ltd.